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PGP Drive Encryption Problem Lenovo X220

On May 27, 2018 by

PGP Drive Encryption Problem Lenovo X220

Newer Lenovo x220 laptops come with an updated BIOS version which is not compatible with PGP 9. If you encrypt the laptop using PGP9, after reboot, the PC it tries to load the PGP GUI where you enter the password and then gives following message on a black screen:

Loading stage2
PGPWDE disk data are corrupted. Please use PGP recovery disk.
Cannot continue. Press any key to halt the system.

If you run the PGP boot disk it gives same message.

 

Cause:
Laptop models: x220 or any older laptops where the BIOS has been upgraded to a recent version.
X220s are shipped with an updated BIOS version which is not compatible with PGP.

 

Resolution:
You need to install the standard version of PGP 9 as normal but DON’T ENCRYPT the drive.
Then install version 10 from over the top. Once 10 is on there you can encrypt the drive