Java Troubleshooting guide Verify that the browser you are using has Java enabled. Internet Explorer Click Tools and then Internet Options Select the Security tab, and select the Custom Level button Scroll down to Scripting of Java applets Make sure the Enable radio button is checked Click OK to save your preference Chrome users Enter about:plugins in the search field. In the Plug-ins list, look for Java and check whether Java is enabled (if the Disable link appears, Java is already enabled) Click on the Enable link (if available) Check the Always allowed box to stop additional Chrome warnings   Check that Java is

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