PERFORM A FACTORY RESET WIPING ENTIRE PHONE This should return your device to “out-of-the-box” newness (remove ext SDcard) Turn off device Simultaneously hold VOL UP, HOME, POWER Release POWER when you see the Note logo Release VOL UP & HOME when you see the System Recovery screen VOL UP after warning Using VOL DOWN choose WIPE DATA / FACTORY RESET Select using POWER button Using VOL DOWN choose “Delete ALL User Data” Select with POWER button Highlight REBOOT SYSTEM Select REBOOT SYSTEM NOW using POWER button

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