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Java Troubleshooting guide

Java Troubleshooting guide Verify that the browser you are using has Java enabled. Internet Explorer Click Tools and then Internet Options Select the Security tab, and select the Custom Level button Scroll down to Scripting of Java applets Make sure the Enable radio button is checked Click OK to save your preference Chrome users Enter about:plugins in the search field. In the Plug-ins list, look for Java and check whether Java is enabled (if the Disable link appears, Java is already enabled) Click on the Enable link (if available) Check the Always allowed box to stop additional Chrome warnings   Check that Java is

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Generate QR code from RSA SDTID file

How to generate a QR code using TokenConverter.jar with a standards software Token in the .SDTID file format. Some android and iphone devices are unable to import a .sdtid file emailed to the users device. a quick workaround to this is to generate and scan a QR Code. Download the TokenConverter app from here Once downloaded browse to the download location Extract Zip file and open the TokenConverter folder. From the RSA Enterprise console, follow the standard Soft token process. Once you have generated and downloaded the .sdtid file from the RSA console Save the .sdtid file to the same folder as the TokenConverter.jar file. If not already

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