TechTips.co.za

Useful Tech Tips, Tutorials and guides

Disable Shut Down Restart and Stand by on a Windows machine

Disable Shut Down, Restart and Stand by button on a Windows machine This is useful for machines which are e.g. in a Meeting Room and always need to be on, Open Registry Editor (regedit.exe) in Run under Start Menu Navigate to: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPoliciesExplorer and to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesExplorer In both these locations create or modify the Dword value ‘NoClose’ & set it to 1. This will prevent windows from shutting down If you want windows to get shut down again then set the above value to 0 Go to: Start > Control Panel > Administrative

| Continue Reading the full article....

PGP Drive Encryption Problem Lenovo X220

PGP Drive Encryption Problem Lenovo X220 Newer Lenovo x220 laptops come with an updated BIOS version which is not compatible with PGP 9. If you encrypt the laptop using PGP9, after reboot, the PC it tries to load the PGP GUI where you enter the password and then gives following message on a black screen: Loading stage2 PGPWDE disk data are corrupted. Please use PGP recovery disk. Cannot continue. Press any key to halt the system. If you run the PGP boot disk it gives same message.   Cause: Laptop models: x220 or any older laptops where the BIOS has been upgraded to a recent version. X220s are shipped with an updated BIOS version w

| Continue Reading the full article....

ControlGuard Agent Removal Using the MSI

ControlGuard Agent (CGAgent.exe) Removal Using the MSI Step 1 – On your ControlGuard server Generate a universal machine password (valid for 7 days) using the RemoveAgentPasswordGen.exe. (See Zip File below) open a Command Prompt Run “C:Program FilesControlGuardEAMRemoveAgentPasswordGen.exe” ComputerName Copy and Paste the Uninstall Password into a text file in a temporary location. You should then copy this into the clipboard before running the MSI package uninstall. Step 2 – Log into the computer that you want to uninstall ControlGuard from. Ensure that all applications are closed then run. Setup.exe (See Zip File

| Continue Reading the full article....

Run command as administrator

Run command or Install a program as administrator One of the common issues faced by IT Teams is installing or completing administrative tasks either remotely, or while logged on as a user with limited rights. The easiest way to complete this is to use the runas command to run the application / file as an administrative user. Click Start Type CMD.EXE in the search box. Type RUNAS /USER:\ You can also use “COMPUTERNAME\ADMINISTRATOR”. The command will then prompt you to enter the password, which is masked from the user (it will just appear as if there is nothing typed). This is useful if installing from the user’s profile etc, bu

| Continue Reading the full article....

Re-paring Logitech Wireless Headsets

Re-paring a Logitech Wireless Headsets with the receiver In the event your ClearChat PC needs to be re-paired with its original receiver or a replacement receiver, follow the steps below: Turn on the ClearChat PC Wireless headset. Insert the receiver into a USB port. Press and hold down the Mute and Volume – (Volume Down) button located on the right earpiece until the LED blinks green rapidly. This usually takes 15 seconds. If the receiver is recognized by the computer properly, the LED on the receiver should blink green slowly. Insert a paper clip or small pin into the Connect/reset hole (located on topside of receiver above the U

| Continue Reading the full article....

HP M6040 CM6030 CM4730 Control Panel Calibration

Int the past we had a few printers (HP M6040 & CM6030) that started showing strange symptoms where the touch screen is either unresponsive or only a section of the screen (Most of the time has been the left hand side) is unresponsive, it may simply need calibration. The calibration procedure is really simple and electronically aligns the buttons on the touch screen with their correct action. Key point to note is that the calibration will not affect the screen sensitivity it just lines it all up again. Procedure: CAUTION: When performing this procedure it is very important to use something blunt (like the eraser end of a pencil) and to

| Continue Reading the full article....

Windows Fax and Scan Cannot Run

Windows Fax and Scan Cannor Run as it cannot run as it cannot access your documents folder. Please ensure that windows Fax and Scan can access that folder.   Step 1: Disable Windows Fax and Scan To turn a feature off in earlier versions of Windows, you had to uninstall it completely from your computer. In this version of Windows, the features remain stored on your hard disk so you can turn them back on if you want to. Turning off a feature does not uninstall the feature, and it does not reduce the amount of hard disk space used by Windows features. To turn Windows Fax and Scan off, follow these steps: Click the Start button , click Cont

| Continue Reading the full article....

Modify UAC (User Account Control)

Windows 7: Modify UAC (User Account Control) The User Account Control security feature was one of the most reviled additions to Windows, with good reason – its constant warning messages asking for permission to continue many operations drove the users around the bend. UAC has been improved upon a lot in Windows 8 but you can still tweak it if you like. Here’s is how to turn UAC on or off, and make it less or more intrusive than the default: Go to the Control Panel –> User Accounts and Family Safety. Click User Accounts , then click Change User Account Control Settings. If confirmation password is asked provide it and then move to c

| Continue Reading the full article....

4 ways to speed up your PC

4 ways to speed up your PC By following a few simple guidelines, you can maintain your computer, help increase your PC speed, and help keep it running smoothly. This article discusses how to use the tools available in Windows 7, Windows Vista, and Windows XP Service Pack 3 to help make your computer faster, maintain your computer efficiently, and help safeguard your privacy when you’re online. Note: Some of the tools mentioned in this article require you to be logged on as an administrator. If you aren’t logged on as an administrator, you can only change settings that apply to your user account. Remove spyware, and help protect

| Continue Reading the full article....

Hirens Boot CD (HBCD) IT essential tool

Hirens Boot CD, Essential for every IT Toolkit About 8 years or so I first discovered Hirens Boot CD and I was amazed by how feature packed it was. It literally had everything an engineer could ever dream of using and my troubleshooting to the next level. Granted the first flavours of Hirens where a bit shady about what was freeware and what was commercial software (Wikipedia) but the Hirens brand has long since broken free of that stigma. The latest Hirens Boot CD is now a literal freeware utopia with Antivirus Tools, Backup, Tools, Cleaners, Editors, Hardware Diagnostic, Data Recovery, and more. There are hundreds of utilities for u

| Continue Reading the full article....

Clear the Error 99.05.56 from HP CP5525 printers

Below are basic steps used to Clear the Error 99.05.56 from HP CP5525 printers. these are also the same steps to do a full firmware reload on a CP5525 printer. Pre-Requisites. USB Thumb drive MUST be formatted FAT32 USB Thumb drive must NOT be bootable. – this can be confirmed by doing a CLEAN using Diskpart. Run Diskpart from command prompt. List disk Select Disk X – Where X is the number of the USB Disk Clean   Step 1:Perform a clean disk from the preboot menu. Turn the printer on. When the Ready, Data, and Attention LEDs are illuminated solid, press the Stop button. Press the Down arrow button  to highlig

| Continue Reading the full article....

Blackberry HTTP error 413

Blackberry Enterprise Server – Blackberry HTTP error 413 request entity too large is received when attempting to browse to a web page using the BlackBerry Browser For BlackBerry Enterprise Server version 4.1 Simply follow these steps. Open BlackBerry Manager on the enterprise server. On the left pane, click MDS-CS service. On the right pane, click Edit Properties. In the General section, click Flow Control. Set the Maximum KB/Connection field to a value greater than the size of the page that is being requested. (15 to 20%)   Note: A restart of the MDS Connection Service may be required  for settings take effect.  

| Continue Reading the full article....

Microsoft Outlook Invalid XML

Invalid XML, the view cannot be loaded error message. If you are ever Unable to launch Microsoft Outlook with Invalid XML, the view cannot be loaded error message.  Here is a simple Fix to resolve the Invalid XML, the view cannot be loaded error message when launching Microsoft Outlook. User encountered the Invalid XML, the view cannot be loaded error when launching Microsoft Outlook as shown below. Resolve the issue, click Start -> Run and type Outlook.exe /resetnavpane in the text box as shown below.   Incoming search terms:invalid xml outlookoutlook invalid xmlcannot open the outlook window Invalid XML the view cannot be loaded

| Continue Reading the full article....

Generate QR code from RSA SDTID file

How to generate a QR code using TokenConverter.jar with a standards software Token in the .SDTID file format. Some android and iphone devices are unable to import a .sdtid file emailed to the users device. a quick workaround to this is to generate and scan a QR Code. Download the TokenConverter app from here Once downloaded browse to the download location Extract Zip file and open the TokenConverter folder. From the RSA Enterprise console, follow the standard Soft token process. Once you have generated and downloaded the .sdtid file from the RSA console Save the .sdtid file to the same folder as the TokenConverter.jar file. If not already

| Continue Reading the full article....